Today I learned that a large number of people cannot imagine any possible reason besides "I am too snooty" for why someone wouldn't want to talk to their rideshare driver. Wow. twitter.com/esyudkowsky/st…
Hey @Uber and @lyft, apparently there's a ton of people who really really really want a "no conversation please" option in the app settings, and would instantly switch away from your competitor if you added that feature first.
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